LAKESIDE DENTAL SOLUTIONS Jobshttps://lakeside-dental-solutions.gnahiring.comOpen positions at LAKESIDE DENTAL SOLUTIONSDental Front Officehttps://lakeside-dental-solutions.gnahiring.com/job/1065630/dental-front-officeWe are seeking a friendly, organized, and detail-oriented dental office professional to support the daily operations of a busy dental practice. In this role, you will help create a welcoming patient…ROCKWALL, TXWe are seeking a friendly, organized, and detail-oriented dental office professional to support the daily operations of a busy dental practice. In this role, you will help create a welcoming patient experience while managing front office responsibilities with accuracy and professionalism. The ideal candidate enjoys working in a team-oriented environment, communicates clearly, and is committed to delivering excellent service.

Responsibilities

  • Greet patients warmly and provide a positive first impression of the practice
  • Answer phone calls, respond to inquiries, and schedule appointments efficiently
  • Verify patient information and maintain accurate records in the practice management system
  • Assist with patient check-in and check-out processes
  • Collect payments, process insurance information, and explain financial responsibilities as needed
  • Coordinate appointment reminders, confirmations, and follow-up communication
  • Support treatment presentation and help patients understand next steps when appropriate
  • Work closely with clinical and administrative team members to ensure smooth office operations
  • Maintain a clean, organized, and professional front desk area
  • Handle sensitive information with discretion and confidentiality

Qualifications

  • Prior experience in a dental or medical front office setting preferred
  • Strong customer service and communication skills
  • Excellent attention to detail and organizational abilities
  • Comfortable using scheduling and patient management software
  • Ability to multitask and remain composed in a fast-paced environment
  • Basic understanding of insurance verification and payment processing preferred
  • Professional, dependable, and team-oriented approach
  • Ability to maintain confidentiality and follow office policies and procedures
  • Bilingual in English and Spanish (required)

Preferred Skills

  • Experience with dental terminology and treatment codes
  • Knowledge of insurance plans, claims, and patient account management
  • Previous experience with appointment coordination and recall systems
  • Familiarity with electronic health record or practice management systems

What We Offer

  • A supportive and collaborative work environment
  • Opportunity to grow your skills in a professional dental practice
  • Competitive compensation based on experience
  • Training and ongoing support to help you succeed in the role
  • PTO and paid Holidays
  • Medical and Vision
  • Additional wellness benefits

If you are a motivated professional who enjoys helping patients and contributing to a well-run office, we encourage you to apply.

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