LAKESIDE DENTAL SOLUTIONS

We are seeking a friendly, organized, and detail-oriented dental office professional to support the daily operations of a busy dental practice. In this role, you will help create a welcoming patient experience while managing front office responsibilities with accuracy and professionalism. The ideal candidate enjoys working in a team-oriented environment, communicates clearly, and is committed to delivering excellent service.

Responsibilities

• Greet patients warmly and provide a positive first impression of the practice
• Answer phone calls, respond to inquiries, and schedule appointments efficiently
• Verify patient information and maintain accurate records in the practice management system
• Assist with patient check-in and check-out processes
• Collect payments, process insurance information, and explain financial responsibilities as needed
• Coordinate appointment reminders, confirmations, and follow-up communication
• Support treatment presentation and help patients understand next steps when appropriate
• Work closely with clinical and administrative team members to ensure smooth office operations
• Maintain a clean, organized, and professional front desk area
• Handle sensitive information with discretion and confidentiality

Qualifications

• Prior experience in a dental or medical front office setting preferred
• Strong customer service and communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using scheduling and patient management software
• Ability to multitask and remain composed in a fast-paced environment
• Basic understanding of insurance verification and payment processing preferred
• Professional, dependable, and team-oriented approach
• Ability to maintain confidentiality and follow office policies and procedures
• Bilingual in English and Spanish (required)

Preferred Skills

• Experience with dental terminology and treatment codes
• Knowledge of insurance plans, claims, and patient account management
• Previous experience with appointment coordination and recall systems
• Familiarity with electronic health record or practice management systems

What We Offer

• A supportive and collaborative work environment
• Opportunity to grow your skills in a professional dental practice
• Competitive compensation based on experience
• Training and ongoing support to help you succeed in the role
• PTO and paid Holidays
• Medical and Vision
• Additional wellness benefits

If you are a motivated professional who enjoys helping patients and contributing to a well-run office, we encourage you to apply.